This program has been specifically designed for any professional in the financial services industry who is responsible for making sales and negotiating profitable deals that maximize corporate objectives.
Program Goal – To provide participants with the skills and tools to successfully negotiate profitable sales and financial contracts, and build life-long relationships with clients where both counterparts feel their needs and goals have been met.
Key Topics:
- Characteristics of great negotiators
- Three critical factors in creating a win-win outcome
- The four most important behavioral skills
- Why preparation is the key to success
- The role of questions in uncovering the implicit and explicit needs of your client
- Effective listening – demonstrating that you really care about your client
- Power – ten different types of power to gain or maintain leverage in negotiations
- Trust – why some clients work with a competitor who has an inferior product or service that may even be more expensive
- Nonverbal communication – why it makes or breaks the sale
- 40 customized tactics to help financial services professionals overcome objections, create profitable deals and build life-long relationships with clients
- How to effectively counter the most common strategies used against financial services professionals
- The best way to deal with a “shark”; and other unethical negotiators
- Three customized case studies allowing you to put into practice what you’ve learned
For more information on negotiation training for financial service professionals, please contact info@everyonenegotiates.com or call us at (858)451-3601.