This program has been specifically designed for any professional who is responsible for enhancing their organization’s revenue by getting customers to pay their obligations.

Program Goal – To provide participants with the skills and tools to successfully negotiate collecting debts, and building relationships with customers where both counterparts feel their needs and goals have been met.

Key Topics:

• Characteristics of great negotiators
• hree critical factors in creating a win-win outcome
• The four most important behavioral skills
• Why preparation is the key to success
• The role of questions in uncovering the implicit and explicit needs of your client
• Effective listening – demonstrating you really care about your client
• Power – ten different types of power to gain or maintain leverage in negotiations/li>
• Trust – why some loss mitigation specialists get paid long before others
• 40 customized tactics to help the loss mitigation specialist overcome objections, and significantly enhance the revenue of their organization
• How to effectively counter the most common strategies used against loss mitigation specialists
• The best way to deal with a "shark" and other unethical negotiators
• Three customized case studies allowing you to put into practice what you’ve learned

For more information on negotiation training for loss mitigation specialists, please contact info@everyonenegotiates.com or call us at (858)451-3601.